Why General AI Breaks in Real Business Workflows

**This event has reached capacity and registration is now closed.** Please attend only if you have received a registration confirmation. Waitlist status does not confirm attendance. General-purpose AI tools can be impressive in demos, but real business workflows are a different story. Once you add industry rules, live data, customer expectations, and revenue pressure, generic AI often starts to break. In this Toronto Tech Week session, Bryan Xu, Co-founder of DealerAI, will share what it takes to make AI work in high-stakes operating environments. Using automotive retail as a case study, this session explores why specialized AI systems often outperform broad tools when speed, context, and execution matter. What You'll Learn • Why general AI often struggles in real operational workflows • What makes specialized AI more effective in complex industries • How to think about workflow integration, quality control, and ROI • What business leaders should consider before applying AI in customer-facing operations For business owners, CEOs, GMs, sales/ops/marketing leaders, customer experience leaders, and anyone responsible for scaling customer communication.