Fitness & Wellness Studio Owners Roundtable: Retention, Community & Growth

West GTA Fitness & Wellness Studio Owners Roundtable Retention · Community · Growth Application only · 10 operators · Evening working session This is a private working session for 10 boutique fitness and wellness studio owners across the West GTA: Hamilton, Oakville, Burlington, Mississauga, Etobicoke, and surrounding areas. We're bringing together a small group of growth-minded operators for a focused 90-minute conversation on the three things that actually move the needle in this business: Member retention: what's keeping members, what's losing them, and the churn signals showing up across studios right now Community building: how the strongest studios turn members into advocates and create the culture people don't want to leave Sustainable growth: building a studio that scales without burning out the owner This is not a webinar. Not a sales event. No slides past the first ten minutes. It is a structured peer discussion among operators who are serious about the long-term health of their studios. What you'll walk away with A clearer read on the retention patterns and churn signals showing up across the studios in our network Practical tactics other owners in the room are using right now, what's working, what isn't 9 new peer relationships with operators who understand your business A printed retention, community, and growth playbook to take back to your team Format 6:00 — Arrival, snacks and drinks, introductions 6:15 — Opening: the 3 churn signals we see across boutique studios (10 min) 6:30 — Roundtable: each owner shares one current challenge 7:00 — Working discussion on the top 2–3 themes the room surfaces 7:25 — Close, exchange contacts 7:30 — End Who this is for Owners and co-founders of boutique fitness and wellness studio; yoga, Pilates, strength, recovery, hybrid concepts, with at least one location open and operating. We're keeping the room to operators only. No coaches, consultants, or service providers. How to apply Tap "Request to Join" and share a quick note about your studio and what you'd like to get from the room. We review applications weekly and confirm 10 owners. There is no charge to attend, but seats are limited and we will say no to applications that aren't a fit for the room. Hosted by NexScale Soodeh Farokhi, founder of NexScale. A serial tech entrepreneur and business executive with 17+ years of experience building and scaling software products, a wellbeing enthusiast, and a community builder. NexScale builds Chloe, an AI business partner used by boutique studios across Canada to retain more members and run leaner operations. Co-hosted by Matt Golt Former gym owner, former Lululemon ambassador, and operator-in-residence at NexScale leading go-to-market. Matt brings 6+ years of hands-on studio experience and works directly with the operators in our network on retention, community, and day-to-day growth. In partnership with Innovation Factory Caleb Cook and the Innovation Factory team are hosting the space. Innovation Factory is one of Ontario's leading business accelerators, supporting founders and operators across the province. Toronto Tech Week is a citywide celebration of the people building what’s next. From May 25–29, 2026, founders, investors, and builders come together for hundreds of community-led events across Toronto, connecting tens of thousands of people around Canadian tech.