AI is changing how businesses understand their customers. Yet most companies are still missing valuable signals hidden in everyday interactions. In this online webinar, we will explore how conversations, searches, and customer questions contain insights that businesses often overlook. Attendees will learn how modern AI tools can help capture and analyze these signals to better understand what customers actually want. The session will explain key concepts behind AI-driven business intelligence, how customer conversations can become useful data, and why understanding these signals is becoming essential for growth. This webinar is designed for business owners, operators, and anyone interested in learning how AI is shaping the future of customer insight and decision making. Toronto Tech Week is a citywide celebration of the people building what’s next. From May 25–29, 2026, founders, investors, and builders come together for hundreds of community-led events across Toronto, connecting tens of thousands of people around Canadian tech. Torontotechweek.com

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